What you should know

What is debt relief?

Depending on the specific information found on your credit report at the time of enrollment, and how the specific information found on your credit report changes while in the program, your credit score may be impacted by a debt relief solution. The settlement you experienced while in the program can affect your credit report (including how the information to the CRAs was reported by creditors) and your credit behavior while in the program can also affect your credit score. In the debt settlement process you will likely see your credit score drop, it depends on your existing credit score. Your debt-to-income ratio will be a key factor of your financial health. Your total debt should decrease as your debts are settled, which should improve your debt-to-income ratio.

Debt relief costs vary across the industry and are usually a percentage of the original amount of your debt or of the amount negotiated to settle your debts. Or fees at Freedom Debt Relief ranges between 15% to 25% of your enrolled debt (the amount of debt enrolled to be settled). Depending on your state or residency and amount you enroll, rates may also vary. Our clients pay no fee until a debt is negotiated, a settlement has been approved and the first payment has been made. Since you will approve every settlement deal, you will know when a fee is charged. As soon as we reach a settlement with a creditor, we will contact you because we need your authorization. Once the settlement is authorized and payment has been made to your creditor, the fee associated with the debt is processed. A debt consultant will inform you the total fee in the monthly savings.

There are no upfront fees. Our program only collects its fees after the client has authorized the settlement and the first payment is made, there are no upfront costs to get started in our program. The amount charged is disclosed upfront and will never increase.

Note: you will open up a dedicated account with Crossroads Financial Technologies as part of your debt settlement program in order to accumulate your settlement funds. You are the owner of this dedicated account and all funds in it. CFT will charge fees for setting up and maintaining the account, and may also collect fees to make payments from the dedicated account. A one-time fee of $9.95 to set up the dedicated account will be charged, and a monthly fee of $9.95 that covers account servicing. Any part of the fees paid to CFT are not shared with our program.

As an established leader in debt resolution, Freedom Debt Relief has resolved over $15 billion in debt, with over 850 clients served by the program since 2002.

Our team is made up of committed experts, 550+ certified debt consultants, 200+debt negotiators and 350+ customer service representatives will be working on your side.

We have a promise to our clients to ensure that we deliver results. The program assures that 1 We will present each prospective client with their debt relief options, even if those are beyond our services. 2 We will provide personalized assessment to each prospective client, and we will recommend the best course of action in order to achieve their goals. 3 We will provide clear information every step of the way 4 We offer each client the guarantee that our program succeeds only when our client succeeds. The program only charges fees when the FDR delivers settlements. In the event that fees in the settlement and fees are more that the amount originally owed when enrolled in the program, the FDR will refund fees.

• Credit counseling can help you learn to manage your expenses and stop overspending. Counselors can typically lower your interest rates and set up a payment schedule by enrolling you in a debt management plan. They seek to simplify debt management and make it more affordable. Counselors have control over the consumers' money, they control when and how your money is distributed to the creditors.
• Debt settlement means negotiating with your creditors to settle a debt for less money than what you owe. Creditors may be willing to accept if you cannot afford to pay the amount in full. Our program works this way, we negotiate with creditors and you approve all actions we take, we do not control your money and when or how the money is distributed to creditors, everything must be approved by you.
• Bankruptcy is a court-order plan in which you liquidate assets to pay debts or create a repayment plan to discharge some or all of your debts.

DebtQuote offers several benefits to ensure that clients always come first, and to guarantee that Debt Relief is the best fit for the client's unique circumstance.

These benefits go hand in hand with the Freedom Debt Relief Promise, made up of four components to help assure that 1. You (the client) are able to make informed decisions, with a free of charge debt consultation; 2. You will establish a foundation for success, with a free of charge financial assessment, including a cash flow analysis; 3. There will be no surprises, you will be aware from the start with clear terms and our commitment to transparency; and 4. You will see results, thanks to our Program Guarantee* that ensures that if the total of your program settlement costs more that the enrolled debt, we will refund you the difference, up to 100% of our collected fees.*

One more benefit is our Legal Partner Network service, a partnership with a network of attorneys that specializes in debt negotiation. The cost is included in your program and, as long as you make all your deposits on time and in full, it will be available to you. For more information, see question “What to do if my creditor takes legal actions?”

Last, clients have access to complimentary tools and guidance to help them succeed, including an online dashboard for clients. You will be able to access this dashboard 24/7 and chat with customer Service 7 days a week. This dashboard provides various videos and articles to grow your financial skills. Note : * For the purposes of this fee refund, your “program settlement costs” are (a) the total amount paid to your creditors through the program, and (b) the total settlement fees paid to us (excluding any other costs, taxes or fees that you may incur) Any draw, charge or advances taken on a debt after enrollment will render that debt and any program settlement costs associated with that debt to not be considered for the purposes of this settlement fee refund.

Creditors may take legal action in order to attempt to collect on enrolled debts. Since we are not lawyers or licensed to practice law, we want to make sure that the debt can still be negotiated even if the enrolled account goes to litigation. We partnered with the Legal Partner Network so that if any enrolled creditor files a lawsuit against a client, we may engage an attorney who will attempt to negotiate a settlement with the creditor. The Legal Partner Network is a network of attorneys that specializes in debt negotiation. The attorney will now represent the client in court, their focus is to try to get the creditor to settle the lawsuit and resolve the debt. The Legal Partner Network service will be available to the customer as long as they make all of their deposits on time and in the full amount, the cost of the service is included in the program. There are no subscriptions or service fees to the Legal Partner Network.